Airport Pickup Guide
How Airport Pickups Work
Give us your flight number and we handle the rest. We track your flight in real time and adjust your pickup automatically if you’re delayed — no phone tag, no extra charge for the delay itself.
Where Your Chauffeur Waits
Two options:
- Curbside pickup (standard): your chauffeur waits at the curb outside your terminal, car ready, and calls or texts you on landing.
- Meet & Greet (upgrade): your chauffeur meets you inside the terminal — at baggage claim for domestic arrivals, at the customs exit for international — holding a sign with your name, and helps with your luggage. Includes parking and waiting fees.
Grace Periods (Free Waiting Time)
- Domestic arrivals: 30 minutes free from landing.
- International arrivals: 60 minutes free from landing.
- Non-airport pickups: 15 minutes free.
After the grace period, waiting time is billed in increments at your vehicle’s hourly rate. With Meet & Greet, the same free waiting windows apply.
Which Airport?
We serve them all: LAX, John Wayne (SNA), San Diego (SAN), Burbank (BUR), and Long Beach (LGB) — plus private FBOs. Flying private? See our FBO & private aviation service or just tell us the tail number and FBO.
The One Rule That Matters
A no-show — if we can’t find you within 1 hour after landing (airport) or 30 minutes (other locations) — is billed at the full trip fare. Keep your phone on after landing and we’ll never have a problem.
Traveling With Kids?
Child car seats are free on every ride — tell us the ages when you book and the right seats will be installed. Details: child car seats.
Book your airport pickup: (949) 235-4396 — 24/7.
